??: ????? ?? ??? ?? ??? ?? ???, ?? ?? ???? ????? ?? ????? ?????. ??? ???? ?? ??? ??? ?? ???? ??????? ???? ?? ?????.Has any person else had this challenge or understand how to resolve it? I downloaded the desktop app wondering it would allow it to be simpler to use, however, if anything, it's been much more of a ache than it has been practical.?????